Privacy Policy
Last Updated: August 2026
LYESIA Global Store respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order, contacting customer support, or interacting with our services.
1. Information We Collect
We may collect information including:
• Name
• Email address
• Telephone or WhatsApp number
• Billing and shipping address
• Order and transaction information
• Product enquiries and customer-support messages
• Device, browser, IP address, and website usage information
• Any information you voluntarily provide to us
2. How We Use Your Information
We may use your information to:
• Process and manage orders
• Arrange shipping and delivery
• Respond to enquiries and customer-support requests
• Send order confirmations and important service updates
• Detect fraud, misuse, or suspicious activity
• Improve our products, website, and customer experience
• Meet legal, tax, accounting, and regulatory requirements
3. Payment Information
Payments may be processed through third-party payment providers or bank-transfer arrangements. Where a third-party payment provider is used, payment-card or banking information may be collected and processed directly by that provider under its own privacy and security policies.
LYESIA Global Store does not intentionally store full payment-card details unless explicitly required and lawfully supported by the payment system being used.
4. Shipping and Service Providers
To fulfil an order, we may share necessary information such as your name, delivery address, telephone number, and order details with suppliers, logistics companies, courier partners, payment providers, technology providers, or other service providers involved in completing your order.
We only intend to share information that is reasonably necessary for the relevant service.
5. International Orders
Because LYESIA Global Store may serve customers in multiple countries, information may be processed or transferred across national borders where required for payment processing, order fulfilment, shipping, customer support, or technology services.
6. Cookies and Website Data
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, improve performance, and help prevent fraud.
If analytics, advertising, or additional tracking technologies are introduced, this policy may be updated accordingly.
7. Marketing Communications
Where permitted, we may send customers information about products, offers, or services. Customers may request to stop receiving promotional communications at any time.
8. Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
9. Data Retention
We may retain personal information for as long as reasonably necessary to process orders, provide support, maintain business and accounting records, prevent fraud, resolve disputes, or comply with legal obligations.
10. Your Choices and Requests
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information held by us.
You may also contact us regarding privacy questions, withdrawal of consent where applicable, or requests relating to your personal information.
11. Children's Privacy
LYESIA Global Store is not intended to knowingly collect personal information from children who are not legally permitted to enter into online transactions in their jurisdiction without appropriate parental or guardian involvement.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites operated by third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, legal obligations, or business practices change. The updated version will be published on this page with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy or the handling of your personal information, please contact us through the website's Contact page or official customer-support channels.
LYESIA Global Store
Website: store.keraliontech.com